She started asking for general info in a rude manner okay no problem. there, truly care about those animals and the people who need their help. Yelp users haven’t asked any questions yet about Antioch Animal Services. I adopted my first beloved pet from this facility 4 years ago. If you don’t have access to a computer, please call us at (925)779-6989 and we will help you fill out the form. Also, the location was easy to find and clean inside. In May, the middle of the COVID pandemic and strange world - my poor pup was hit by a car and received a broken leg. Believe me, their experience was much worse than yours.However, my experience was great and I cannot thank them enough. Contact the business for more information about recent service changes. Your lost or found pet will be posted to this page. 22 reviews of Antioch Animal Services "This shelter saved my Dogs life. The lady who answered the phone was beyond rude and unprofessional to say the least. My daughters 21 and 23 couldnt believe how mean she was. I have spent my life thinking of "The Pound" as a place where discarded and unloved animals go, with very little chance of ever coming out, but Antioch Animal Services has changed my thinking. The staff they have down there are amazing including all the office pets behind the counter. We have taken our cats and dogs to him over the past 5 years and each time its 10 Star Service, He knows what he is doing, and his pricing is very fare! The lady helping ( forget her name! Such as the dog previously mentioned being disposed to acts of aggression when she's in a bad mood. We provide care for the lost, homeless and unwanted animals found or surrendered within the City of Antioch. She would love a kitten friend to hang out with. Visited several times over the course of a few weeks looking for the perfect playmate for our older cat Zoey. For the most up to date information or to see some of the adorable faces that are up for adoption, check out the Antioch Animal Services facebook page by clicking here. I am so grateful! ♡ Sycamore is uber wiggly, loving, dog and cat friendly…..what more could you want? *The Adoption Center closes 30 mins prior to the close of business, For General Information or Complaint call (925)799-6989, For Animal Emergency call or text (925)778-2441. That's pretty critical information, and things such as these should not be left to be discovered later after the adopter has taken the pet home. It's worth dealing with that briefly to rescue your new furry friend. Each time, a different experience. We originally were in Martinez where we became so frustrated at the rude treatment we had to leave. If you have FOUND a pet, please report it here: https://www.pawboost.com/fb/antioch_ca/found. This Calico beauty is Nutter Butter. I called to report a stray kitten i had found and wanted to turn in. Even after I showed text messages between myself and the "owner of record" where she clearly gave permission to allow the adoption of another cat... the Antioch Animal Services staff was still not satisfied.I doubt that I am the only one who has found it difficult to give a deserving animal a suitable, loving home. It's better to know before you shell out the money and then bring a new animal into your home, especially if you're unfamiliar with how to respond to conflict between pets. Antioch Animal Services And their adoption fees are RIDICULOUS. They can be reached at (925) 335-8320. Yesterday, already! I guess I will have to go elsewhere to adopt a cat. That is deplorable! We work closely with local animal welfare organizations to increase the number of animals that are placed into loving homes. After a little research, I came across Antioch Animal Services. - More helpful staff than unhelpful   - Fair bios on each animal, as staff spends enough time with each (unlike Martinez Imhoff)   - Greeting room! Antioch Animal Services will continue to offer Reduced Adoption Fees of $25 on all Cats and Dogs through the Month of September!!! Short blond hair) was very sweet to us and our children. So we found a stray kitten in our shed. I was curious how things worked around there and asked a few questions and she was extremely rude and a total B word! This pretty grey kitty nudged the cage and connected with my son instantly. City staff, #repost @antiochcalibrary Celebrate Día de Muerto, Please be aware of construction signs around the A, Antioch residents now have two ballot drop box loc, #repost• @take.a.hike.77 #blackdiamondmines #ebr, City of Antioch Filed Second Lawsuit Against California Department of Water Resources, September Updates from Antioch Public Works, Trash Talk Tuesday with Antioch Environmental Resources, Improvements to Antioch Station from Oct 2020 to Feb 2021, View City Manager Quarterly, Monthly, and Update Reports, A room in which prospective pet owners can meet and interact with the animals. They refused point blank when we asked for copies the first time we adopted here, and wrote down a bunch of nonsense words they tried to pass off as vaccine names on a sheet of paper. I loved that it was closer to…", Yelp users haven’t asked any questions yet about. We received mixed service, and care with each visit. Bring in someone who has an interest in getting your animals adopted. I appreciate the hard work by the staff/volunteers they work so hard for the animals and make them feel as special as they can while the animals are in there ca tree. It's really difficult to work or volunteer in a shelter so please don't avoid going to one if the staff seems stressed or rude like some of these reviews say. However, this is the norm for most shelters. They won't accept stray, abandoned, or hurt animals from other towns. Winter reached his little arm out to us and we knew he would make a great addition to our family. If you work in customer service you should never make the person feel like an unwanted burden for doing the right thing, a simple "unfortunetly we dont have the space" would of sufficed. Like seriously I'm already upset that I'm bringing my animal here keep your stinky tude to yourself. National Unity Day 2020 was a success! I had a great experience with Antioch Animal Shelter. Animal Services personnel will be available from 8AM – 5PM daily via phone at 925-779-6989, or by email at antiochanimalservices@gmail.com, to assist you with animal related questions or concerns. Lady at he front desk 9/24. I understand my responsibility as a pet owner. Had a wonderful experience getting our 1 year old kitty Callie (originally Glamazon wth haha) from here. I love this place for the animals, but the African American lady that is at the front desk is RUDE. It was very smelly and most of the kennels had poop in them. There's some conflict of information depending on who you speak with at this shelter. AntiochOnTheMove.com is owned by the City of Antioch. On the plus side there was a younger volunteer there in the cat room who was so sweet and friendly. I could not be more grateful to the staff for seeing through this & taking care of him long enough for me to find him. The supervisor, Monika Helgemo, and all the staff and volunteers there, truly care about those animals and the people who need their help. She is completely condescending, mean, snappy, and downright horrible to talk to. Be sure to comment on the post so that you will get notified when other people comment. I encourage people in our community Antioch or other cities to come help and support this little shelter and keep making it better and better. My son loves Winter and enjoys his new responsibilities!Thank you Antioch Animal Services for your dedication to helping us find such a great addition to our family. We also recommend checking the animals found at the shelter on Petharbor daily: Found Pets Currently In the Shelter. She loves to play, snuggle and talk. Being that I am in a lease option to buy, I am not the "owner of record." It's usually minor stuff, but now and then something essential gets lost in translation and causes all kinds of hiccups and problems. We received mixed service, and care with each visit. While we are known as the “Gateway to the Delta” for our location on the banks of the San Joaquin River, we also serve as a gateway to the plentiful recreational features and cultural facilities of Northern California, particularly linking the San Francisco/East Bay region to Sacramento and the Central Valley. Alerts will go out to local PawBoost email subscribers and app users. This staff is great and know when someone is going to give an animal a great home. She spoke to him telling him that she doesn't like to "repeat herself", and as he says "sorry, I don't want to anger you", she continues by saying it's "too late", in a completely condescending manner. If you you have Economic Business News to share, please email Lizeht Zepeda for submittals and to share pictures, stories, links, or media releases on our social media outlets. I would not even give it a one star if that was a option.. My daughters and I went in to look for a doggy. The City of Antioch operates a full service Animal Shelter. The employees are rude and not helpful, except ONE young guy there. You guys need a new front desk replacement. Everyone has bad days but this was ridiculous . After a couple days, we found her symptoms worsened. Needless to say, we were right. We were given ample time to spend in a room with her and even our children were allowed ( they weren't in the previous place.) After waiting in a long line, which seemed not to move for 15 minutes, I was called into a room to speak to a lady named "Monika". She was spayed, fully vaccinated, microchipped and licensed all at once. I really appreciate that they spend enough time getting to know each animal individually so that they can provide a decent biography for potential adopters. Mind you I waited almost 20mins to ask a question because she was in the back making some coffee. Everyone at Antioch Animal Services were nice, knowledgeable, patient and super kind. My son and I took a trip to their location and a cat name Winter immediately caught our eye. Apparently, the little guy was so sweet & licked everyone who came to see him & they did not feel right about putting him down. If this is how they treat people, imagine how they treat these poor animals. Most of the staff are pleasant and helpful people. We came in to browse, but ended up adopting a dog... for one day. Who is running this center? During the month of October all fees were waved I guess because the shelters were full so we wanted to save a life. Located in Northern California. We called when we grew concerned about 3 days after adoption. He's so warm, cuddly and gentle. She stares at me and shakes her head in disagreement takes a deep breath and says okay. They should be fired! This shelter saved my Dogs life. If you cannot adopt, consider fostering an animal in need or volunteering at the shelter. A special thanks to all below for taking in our canines and felines: There were a few adoptions this week including 3 ducks that flew the coop to a great farm! But, out of desperation and and a desire not to see them suffer hunger and disease, I decided I had to give them a chance at a nice home. There were four small doggies but they said they had all been adopted which is great, but I asked if they could put my name down in case the people change there minds or dont come to pick up. Please keep in mind that Antioch Animal Services only services the City of Antioch. Before even speaking with her, hearing the discourse between her and a man was enough to understand she was an incompetent staff member. He had been there for 5 days before I finally found him & took him home. I adopted a 5-6 month old cat named Pharaoh and the staff were really great and helpful. But she said I either have to give the cat back, and lose it, after my family and other cat have already grown fond of it, or pay fort he vet bill myself.

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