The selection of puddings were terribly disappointing but the seafood choices - which hubby tried - were brilliant he said. Pleasant and efficient staff, working in a well located position. Novotel Rotorua is a 10-minute walk from the Polynesian Spa, a 5-minute walk from the QE Health Wellness & Spa and a short drive from many activities and geothermal sites. Damien B. Again, thank you for your thoughts and I hope to have the chance to show you our improvements next time you're in town. Try again. We do have an extensive internal branding audit process and we will look into all your mentioned concerns. ». Novotel Home; Novotel Experience. Book this exclusive benefit now and make the most of your business or leisure stays. ), I already have a booking at this property. Bref, l’hotel idéal dans lequel séjourner à Rotorua. Check in to 4.5-star comfort with the lake at your doorstep at Novotel Rotorua Lakeside Hotel. Shared stationery (e.g. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Edward Judd General Manager, Dear C., Thank you for taking the time to comment on your stay with us. I felt we had to complain about that, and did so courteously. Des attractions populaires, comme Spa polynésien et Skyline Rotorua (site de loisirs), se trouvent à proximité. Contributions should be travel related. Novotel Rotorua is in the heart of the city and provides guests with easy access to shopping, dining and entertainment outlets. How to get to Novotel Rotorua Lakeside from Rotorua Regional Airport, Sign up and we'll send the best deals to you, Booking.com B.V. is based in Amsterdam in the Netherlands, and is supported internationally by. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Très bien pour attendre correspondance, Milly En couple - 26/08/2019 Avis confirmés ALL. Reviews are most valuable when they are original and unbiased. À pied, le Novotel Lakeside Rotorua se trouve à seulement 10 minutes du centre-ville de Rotorua et à 15 minutes du musée d'Art et d'Histoire de Rotorua et du spa polynésien. On a eu l’impression d’être du bétail . It was a lovely experience, Goog location, tired room, horrid bathroom, Kerrin Business - 23/10/2020 Confirmed reviews ALL. L'hôtel propose de nombreux services, dont un service de chambre. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone who’s stayed at the property? Novotel Rotorua is in the heart of the city and provides guests with easy access to shopping, dining and entertainment outlets. Dear Lee L, Thank you for taking the time to give us feedback on your recent stay with us. There was a dearth of information about the hotel, its facilities, room service, how to use the phone to get in touch with - for instance - reception or call for clean towels, etc. The Royal Suite was OK but not ideal as to get to our bedroom had to go up two flights of steps. However, I was disappointed to read that your experience did not meet your expectations. I have taken your comments on board. How this place is #5 value for money in Rotorua is beyond me. Dear buildertom42, Thank you for taking the time to tell us about your experience at the Novotel Rotorua Lakeside. Le bar Clarkes sert un menu de collations, des cocktails classiques, de la bière et du vin locaux et un large éventail de spiritueux. Rejuvenate in the spa's natural geothermal mineral pools and experience a delicious Maori hangi at Matariki. We'll allow the contributions to speak for themselves, and we won’t be the judge of reality. Thanks Et une super bonne nuit de sommeil grâce à la literie extra moelleuse . I also would like to apologies for the broken hairdryer and tea that was not topped up daily I have passed this on to our housekeeping team. We were put in a run down disabled room, there was no bath as shown in photos. Durant votre visite de la ville, ne manquez surtout pas les attractions populaires comme Village maori de Tamaki (0,7 km) et Kuirau Park (0,6 km), qui sont toutes situées à quelques minutes de marche de l'hôtel. Always great to read such positive feedback. Novotel Rotorua Lakeside, Rotorua dès 99€ sur Tripadvisor: Consultez les 3 104 avis de voyageurs, 670 photos, et les meilleures offres pour Novotel Rotorua Lakeside, classé n°36 sur 89 hôtels à Rotorua et noté 4 sur 5 sur Tripadvisor. DoEstate your hotel accept farmlands card. All distances are measured in straight lines. Was also great to have free parking as most hotels you have to pay extra for parking. We'll use the same guidelines and standards for all user-generated content, and for the property responses to that content. Accessibilité personnes à mobilité réduite, Accessibilité personnes à mobilité réduite Détails, Wifi dans les parties communesFree wifi for up to 1 hour per day in the lobby, La technologie de la fibre optique offre la vitesse de connexion Internet la plus rapide (Payant). I was told - by two people working in the restaurant - that the Coke likely had too much ice added to it. Si vous trouvez un tarif inférieur pour cet établissement sur un autre site, dépêchez-vous et contactez notre service client, via notre contact de. Erich S. Q. Il y a d'autres endroits à choisir dans la région de Rotorua. Voilà ce qu’il vous faut : le Novotel Rotorua Lakeside, un hôtel familial qui vous apporte le meilleur de Rotorua à votre portée. Ressourcez-vous dans les piscines d'eau minérale à système géothermique du spa de l'hôtel et savourez un délicieux Hangi maori au Matariki. Reservations longer than 30 nights are not possible. The spa area was very nice although the sauna wasn't working (asked if we could have a free private spa for compensation of broken sauna but the answer was no). Hôtel où profiter pleinement de son temps. I was disappointed to read your comments regarding the staff, and I will address this with the team directly - we pride ourselves on excellent customer service, and I do apologies if you felt that we did not deliver on this occasion. Nous avons eu alors une chambre minable située dans l'angle de l'hotel avec certes une vue sur le lac mais celle-ci n'était ni propre ni dans un bon état. Get exclusive access to members-only deals by email. Avarice et escroquerie donc, le cas s’aggrave. Hotel that makes every moment matter. I am glad to learn you appreciate the convenient hotel location. Les conditions d'annulation et de prépaiement varient en fonction du type d'hébergement. Check your booking confirmation email to find your booking number and PIN. Une seule piscine d’eau chaude était ouverte. At check-in the staff were the same albeit that we noticed not being told what time breakfast would be served each morning of our stay or where it, the pool, gym, etc were. LATE CHECK-OUT UP TO 5PM (Paying)Extend your stay until 5PM to make the most out of your departure day. Vous possédez ou gérez cet établissement ? So sorry for the inconvenience! R. En couple - 25/09/2018 Avis confirmés ALL, Déçus par la vue sur l’arrIere cour et le parking de l’ Hôtel Tout le reste était bien au niveau accueil et logement Nous effectuons un tour du monde avec Australia Tour par agence Havas et nous sommes souvent installés dans des chambres sans vue, nous leur en ferons part pour comprendre si cela est de leur fait en louant des chambres à bas prix ou leur non crédibilité vis à vis des hôteliers Cordialement, Vincent A Escapade entre amis - 02/09/2018 Avis TripAdvisor. Jean-marie G. En famille - 17/08/2019 Avis confirmés ALL. « économique, pratique, fonctionnel et adapté à nos besoins en famille, manque un peu de place pour 4 », belle endroit, bien placé, resto à proximité et centre ville très proche parking gratuit apprecié salle de gym top et bain jaccuzi nickel buffet de fruit de mer gargantuesque, enregistrement avec 2 h de retard chambre un peu étroite pour 4. For your safety and comfort we have put in place strict measures adhering to both governmental requirements and ACCOR's ALLSAFE sanitary guidelines. Room was average value for money, the service at the front desk was poor at best. Ideally located a short walk to Rotorua downtown, experience authentic New Zealand hospitality and enjoy 4-star hotel accommodation. Staff very friendly. Your room is a calm haven with earthy colours, wood furniture and picture windows to make the most of the spectacular scenery at Novotel. I would not hesitate to recommend this hotel to anyone looking at Rotorua for an event. I do apologies for you not getting the view you were after. Vous devrez présenter une pièce d'identité avec photo et une carte de crédit lors de l'enregistrement. Profitez du confort 4,5 étoiles du Novotel Rotorua Lakeside situé juste à côté du lac. Centrally located on the shores of Lake Rotorua, Novotel Rotorua Lakeside includes a restaurant, a fitness centre, Maori cultural centre, geothermal spa and hot pools. Ce site utilise des cookies pour améliorer votre expérience, renforcer la sécurité du site et vous proposer des publicités personnalisées. However, I do apologies for the problem with the water, I will most certainly look into this. La salle de bain était douteuse et dans un style digne des années 70. Booking.com’s role is to be a feedback distributor for both guests and properties. Couples - 21/10/2020 Confirmed reviews ALL. Se prélasser dans les bassins geothermal est un must, dommage que le matin il n’y ait pas plus de bassin rempli.

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