If your tws headphone is with bluetooth 5.0 version chip, then the left earbud will pair with the right one automatically, and the earphones stopped flash after they paired successfully ; when i use the right or both, the volume can get loud, but when i use the left one, i barely hear it. I think first time only took me a couple hours. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. Select the department you want to search in. Your question may be answered by sellers, manufacturers, or customers who purchased this item, who are all part of the Amazon community. Yup it just wont work. How do I pair the right and left earbuds again? Nope! that is the charge level. Bought just few months ago and the right and left dont pair with each other tried the instruction but doesnt works. It's IPX5 waterproof, you can't swim or shower with them and you can go in the rain with them. In case you see both Air 1 by Happy Plugs and Air 1 by Happy Plugs L showing in your Bluetooth devices' list, restart your headphones. https://happyplugs.zendesk.com/hc/en-us/articles/360010390760, How to pair my Happy Plugs Ear Piece Wireless, https://happyplugs.zendesk.com/hc/en-us/articles/360026790793, https://happyplugs.zendesk.com/hc/en-us/articles/360010390760, Delete Air 1 from you Bluetooth devices' list. the earbuds don't pair even with the method. I tried many times followed the video to reset them but it doesn’t work!!! I tried this multiple times, my earpieces just cannot pair to each other. This is a guide for Air 1. Please contact us at firstname.lastname@example.org if the reset procedure is still not clear for you. Put earbuds back to the case and wait for 10-15 seconds. Only then you can connect them to your device. Why is everyone having so much trouble pairing them. Only then you can connect them to your device. And I'm not happy for my plugs and I can not refund them at my store. I have had these plugs for a week. Try Reset procedures and if it doesn't help, please contact us at email@example.com. We would love to help! Please write us at firstname.lastname@example.org for further help! So frustrating! About the left earbud and right earbud not pairing with each other, please follow below tips to resolve it. When you receive your Air 1 earbuds, please follow instructions for quick start. Comments suggest they can be worn independently, but is is correct that only 1/2 the functions work (depending on which ear is in)? how long should I charge anthem before first use? The amount of charge is shown on the charging box by 4 lights. How waterproof are these? Firstly, bring out the two earbuds from the charging case. I have tried several times each time they don't pair. In case you see both Air 1 by Happy Plugs and Air 1 by Happy Plugs L showing in your Bluetooth devices' list, restart your headphones. This hasn't helped and the LED on the left earbud keeps blinking really quickly and doesn't stop even after doing a factory reset. Find answers in product info, Q&As, reviews. Make sure you remove both earbuds from charge case and keep them within 15 cm (5" inches) from each other first to let them pair to each other. My earphone cannot pair. Please write us at email@example.com to get help with your issue! Horrible with both in at the same time. Doesn’t work for me either. Like with a prompt from the headphones? There was a problem completing your request. They do mot connect to one another Answer: About the left earbud and right earbud not pairing with each other, please follow below tips to resolve it. There's a problem loading this menu right now. To do this: If this does not work, please refer to the Reset Procedures here or here. I am having the same issues even with factory reset. Please pair the one side of the earphones to your phone and it will share the audio between left and right. I don't remember if there is an audio message about the amount of battery charge that the earbuds have. Hi, please write us at firstname.lastname@example.org for more support. Same thing happening to me (although they worked fine for 3 weeks). Please try your search again later. Never got just the left side to work on its own, How do I pair the right and left earbuds again? Bluetooth 5.0 Deep Bass True Wireless Earbuds Built-in…, Bluetooth 5.0 Deep Bass True Wireless Earbuds Built-in Microphone, TRANYA B530 Touch Control Sports…. the reset procedure does not work as well!! I just got them yesterday, the left cannot pair to the right!! it has 4 little lights on the front. Please make sure that you are posting in the form of a question. they only work separately now, How do you turn the volume up on the left earbud? Worked great with the right ear. If you have a Limited Edition earbuds, please try reset procedures as per below video: https://www.youtube.com/watch?v=YiY0JMFYxRY. No further instructions given if you don’t hear the reset or pairing prompts in left ear piece. Please contact us at email@example.com for further support! Yes. I can only hear sound from right ear. When you take (both) earbuds out of the case, they should be able to pair correctly. Make sure you see this page as well: https://happyplugs.zendesk.com/hc/en-us/articles/360026790793. I have tried several times each time it repairs the opposite earbud wont pair first left then right, When I try to reset I can't hear in both earbuds power off. Write us at firstname.lastname@example.org to get further help with pairing! Do the headphones, when taken from the charging box, let you know how much batterylife is left? I can't return them to the store so now what? Literally have been going back and forth with them for a week on this issue with no resolution. Just assumes that it works but it doesn’t. As long as the device has Bluetooth, which I believe the iPhone 5 does, it should connect the headphones, Anybody knows how to get these two earphones to pair together? The left earbud does not pair to the phone nor the right side at all!!! Are you looking for Air 1 Go, Air 1 Plus or Air 1 ANC ? One of my earbuds doesn't turn on and the case is fully charged but it still won't turn on.. Can you swim with them, go in the shower, go in the rain, etc? Make sure you remove both earbuds from charge case and keep them within 15 cm (5" inches) from each other first to let them pair to each other. Vie Fit is the true wireless earphones to share the audio between left and right sides of the earphones. They do mot connect to one another. Or are they just sweat proof? Everybody, please follow this link. The left earbud only can volume down, if you want to volume up, you only can double-tap the right earbud. Please contact us at email@example.com if the reset procedure fails. I also got this issue, my earbuds cannot pair too. This actually solved this pairing-issue for me! Got them yesterday, the right is not pairing to the left earbud. Does the touch control allow you to answer phone calls? Please try to reset your earbuds - if this doesn't work, feel free to contact us at firstname.lastname@example.org.