Some of my health information on MyChart is not correct. What is wrong? MyChart is a secure, online health management tool that connects University of Utah Health Patients to portions of their personal medical record and University Health Plan members to their insurance information. Subscribers have the ability to view eligibility information for everyone on their policy plan and all insurance information on their dependents younger than 18 years old. Can I see information from my hospital stay? Learn more about MyChart. Your message will be responded to within 1-3 business days. If you are not comfortable seeing this information before you have discussed your results with your provider, please wait to view them. Ask your doctor to correct any inaccurate information at your next clinic visit. MyChart is a secure, online health management tool that connects patients to portions of their medical record and members to their insurance information. Please use MyChart to communicate only issues of a non-urgent nature to your clinic. If you have a secondary insurance, that is not a University or MHC Policy, you will not be able to access it on MyChart. If you're looking for a new specialist or provider, click Find a New Provider to begin scheduling. These policies conform to state and federal law and are designed to safeguard your privacy. It’s easy to use and navigate. This information would not appear in the correct health record and could potentially jeopardize medical care. View and manage your care team members in a new activity. If you are still having trouble accessing your account, you can contact MyChart Support for assistance. Tests ordered during an outpatient clinic appointment will be made available to you in MyChart through an automated process. Lucy and MyChartCentral are products offered by Epic Systems Corporation, a healthcare software company that provides University of Utah Health's electronic health record. For questions regarding an account that you are unable to view in MyChart please contact the customer service department at 801-587-6303 or 800-862-4937. How long does it takes for proxy access to be granted? Why are certain test results not shared electronically via MyChart? If you have an iPhone or Android device, you can download and install a free MyChart App. Can you send me a new activation code if I have lost it, let it expire or did not receive it? Make or modify your next appointment with your primary care or specialty provider and see your appointment history details. Your MyChart ID is a unique username that you created when you activated your MyChart account. Whether you're just getting started or you already have an account, MyChart can help you manage your health care online for both you and your family. New Patient Appointment Doctors are available 24/7, no appointment needed. What are the minimum requirements to access MyChart? If you have no refills available at your pharmacy and would like to ask your provider for a new prescription, submit that request in MyChart. Each person controls their password, and the account cannot be accessed without that password. A child's Healthy U coverage is under the child's name so you will need MyChart Proxy access to view their information. If you would like another adult to have Proxy Access to your MyChart account, please login to your account for access to the appropriate form. You can only grant access to someone who is currently on your plan and that person must also have an active MyChart account. Please read the Terms and Conditions for complete information. Refine your search: Protected by U.S. patents. Who do I contact if I have further questions? You can also add personal information about your health and choose to share it among all organizations where you receive care. May I cancel a clinic appointment in MyChart? Sign onto MyChart and go to the My Account section, then click "Change Demographics". May I view a family member's health record in MyChart? University of Utah Hospital; Staying at the Hospital; Parking & Valet; Looking for Another Location? Access trusted health information resources. Visit the iPhone App Store or Android Market to get started. Is my activation code my MyChart Username? Please contact customer service (801)587-6480 to request a letter of Creditable Coverage. University of Utah Hospital. MHealth is the mobile version of MEDITECH’s Patient and Consumer Health Portal. MyChart displays the last 2 years of your coverage history. To prohibit unauthorized access, all medical information is stored safely behind our firewall in our electronic medical record system. No more waiting for a phone call or letter – view your results and your provider's comments within days.

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