If two parties met on their website and conducted a transaction through means other than Reverb.com, then this protection no longer applies. I don’t usually leave reviews. I asked for a credit towards a future purchase - it made sense to turn my bad experience into a better one, but they said no. If you have any experience with this company or their products, please leave your Reverb.com reviews below. © 2020 Reviewopedia. It was compounded by the fact that Reverb only allows buyers to leave feedback for 30 days. Reverb is my main platform for buying music equipments end instruments for years now. I have made several purchases thru Reverb and they all went smooth and items were as advertised. ... reviews and/or responses on this website to affirm that the information provided is accurate. Whether you are loyal or not- doesn't matter to this company. Don’t know how these people got my CC number, but all of a sudden, I got multiple charges. If they wanted to make an international music shop, they should be like one by expending their customer service time or giving users of the site more control. Musical Instrument Supplies and Accessories. I uploaded my CSV file of about 400 items from discogs and it suspended 81 items and said my account was under review. I didn't get my shipping or the additional $75 because Reverb says Reverb doesn’t offer a “Refund Policy,” but they do offer something they call Reverb Protection, which is a type of protection that covers transactions that are conducted directly through their website. The website also provides you with insurance on every item that is priced over $100, so customers can have confidence their equipment will be taken care of. 4 Ways to Use the Internet to Upgrade Your Style. Share your voice on ResellerRatings.com © 2020 Reviewopedia. I’ve bought three guitars and various other things and just bought another tuner. the other day my boss used my laptop at work to get onto his account and now my account is suspended because they linked my account to his via my laptop so now I cant do anything. You will be contacted by email to verify your review. ALWAYS HAS A GREAT SELECTION AND EXCELLENT SERVICE. I have is a disability Blue Badge which has both my details and a photo but the have rejected that as proof of I.D. Only the latest review will count in the company's TrustScore. Satisfied! The only photo I.D. Reverb.com, LLC. But because of the timeline difference, i'm awake having problem while they are not so i just wait for their reply for a long time and it finally gets to them, they sometimes makes me wonder if they ever listened to me. Some things can be subjective so keep that in mind also. No email notifying me of … Compression Clothing Will Make You Thinner, Faster, and Healthier... Or Will It? Thank you for your review - we apologize for any ambiguity regarding the Reverb offers process. If you did conduct your entire transaction through their website and as a buyer you were sent a product that you felt does not match the description or condition you were promised, the website instructs their members to first speak directly to the seller. My driving license is the old style U.K. license and does not include a photo. Reported to Reverb.com customer support but didn't receive help. Tried to place an ad on this site, and simply wasted an hour of my time. However I felt I should let my fellow players know of my experiences on Reverb.com. I no longer have a current passport as due to ill health I no longer intend to travel. Do your research on whatever it is you're interested in. Considering how poorly their website works, I would question the security of the site. The website says that as a community built entirely for and by musicians, the creators of Reverb have worked hard to make this website the best place online to purchase all different kinds of instruments and music gear. The website also provides their customers with a Shipping Estimator so that you can get an understanding of what it will cost you to ship your gear before you ever list it. My Reverb.com Review will answer your questions and, at the same time, will give you additional information. It’s daunting spending money for something you haven’t played yet and thank god everything I’ve ordered has been as advertised. Sold a 1955 J-45 to a guy in CA. In the past few years I have bought and sold a few things on Reverb.co, I have had some really horrifying experiences. Per IRS tax code: Sold goods aren't taxable as income if you are selling a used personal item for less than the original value. You know like changing a damn comment. And since they don’t charge people fees unless they successfully sell products through this website, prospective members should feel comfortable checking it out for themselves. Luckily my vendor was honest and diligent to me as a customer and I (we) found the guitar. Thank you to all at Reverb. I have bought and sold more guitars and equipment that I can remember. They have different views and different opinions. Reverb makes Buying and Selling a snap. Your experience matters. Amazon does not have such a limitation. they're doing their best to put music stores back in business. | Read 101-120 Reviews out of 609 Reverb.com Reviews. I bought an accordion and the seller was scammer, I spent 2 months and 750$ and then I got a big big garbage.... and reverb just was sorry and no SUPORT!!!! 141 reviews for Reverb, rated 1 stars. Well, flat honest answer is, it don't work. They (REVERB0 care about one thing...$$$$ for REVERB! I will not trust a transaction through Reverb. However I felt I should let my fellow players know of my experiences on Reverb.com. And I asked again why my 81 pieces of inventory are still suspended? Reverb has a TERRIBLE protection plan for Buyers! 13 reviews for Soundstagedirect, 2.3 stars: 'If you are a seller, beware. (Supported files: jpg, png, mpeg, ogg, mp4 & webm). © 2020 Trustpilot, Inc. All rights reserved. I bought several for my dozen guitars and, man-oh-man, wow!!! All good until one person decided to not send an item, lie that he did, they did nothing, apart from release the money to him, knowing full well he'd previously lied and the day before got a 1 star review for sending broken gear,ongoing paypal claim now.All it takes is one scammer and a couple of inept customer services people and you'll have to chase them via paypal for a refund. I bought a guitar for my son for Christmas and I have been trying for WEEKS to get the company to even ship it. He said I was a pleasure to do business with: so at least he's happy!! Help future customers by talking about customer service, price, delivery, returns & refunds. About Reverb.com. Reverb.com has been essential in assisting me with finding tools of the trade in an honest,secure and open forum.I have not listed any items for sale, as of yet,but the sellers i have dealt with have been terrific with great communication and willingness to answer any and all questions to my satisfaction.I have experienced Only Smooth Hassle-Free transactions.As other reviewers have stated,in this kind of online format a great deal of the research falls on the buyer,as it should be,know your stuff,if not ask questions,do some leg work,research,investigate,get "hands-on" if possible,then ask as many questions as it takes for cryin' out loud.I am thankful for a site like Reverb.com For us 'old school' types it's a Godsend. do yourself a favor use ebay it is better and the rever sellers are also selling on ebay and at cheaper prices to. After I re-wrote it, Reverb offered to waive the selling fee, but insisted that I give them my credit card info, even though I offered to pay any other fees in advance using PayPal. Best balance for fairness and customer support for buyers and sellers on any platform I have tried, and i have tried plenty! So yeah wasn't the best place to shop. Dangerous Website - Reverb Support is Non-Existent. If that does not result favorably, the buyer can then ask the website to intervene on their behalf. Reverb.com Reviews. Who Does? This is clearly a scam by the seller.Reverb said that since I did not reach out to Reverb support within SEVEN days, they were unable to assist in any way at all beyond a 25 dollar credit. I was robbed 300 dollars on Reverb's website and offered a measly 25 dollar credit.Reverb completely ruined this gift, watched me get scammed, and did nothing at all to help. Welcome to Reverb.com Review. Tip for consumers: Don't assume that something is great or perfect condition that it works or is complete. Prices are all over the place on more common items and usually a bit tighter for the unicorns. If two parties met on their website and conducted a transaction through means other than Reverb.com, then this protection no longer applies. There are some music and musician forums that speak well of this website, and many other music retailers which speak highly of using this website as an alternative to using eBay. UGH!!! Wish I could say the same for Reverb.I received the reply below a week ago, As can be seen I was informed that this matter would be escalated to their 'Management Team'. Certainly the majority of the money that you pay when making a purchase on this website will be wholly dependent on the type of equipment that you are purchasing, the volume, and of course the quality and the condition. Reverb has a set of rules which they refuse to follow. I was going to just deleted them because I synced with discogs and I do want duplicates. The seller states on their page that any and all issues with the device need to be resolved with the manufacturer first. Reverb has a good protection plan for seller's but for buyer's it's not as good. That new guitar/bass/and others tuner for $5 bucks work as much the other brands. The customer service is absolutely terrible and dare I say it , worse than and PayPal and eBay combined . To find more information about reviews and trust on Sitejabber.com please visit.

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