As a result, work gets duplicated, employees repeatedly ask the same questions, and onboarding new employees is far more resource-intensive than it should be. ", "Frequent updates makes this app better by the month, the team cares and is quick to respond. Competitive companies use Slab across their entire organizations. This is an especially important step because it sets the tone for how the rollout will proceed. Some wikis make it difficult to determine if your content is updated and accurate. From Procedural to New Knowledge: Leveraging Your Team’s Know-How. While an internal wiki can help, the reality is that some of your team’s critical information will continue to live only within the confines of tools that aren’t your wiki. Jira), still requires thought to be put into the structure of knowledge. As we mentioned earlier, your team likely uses a handful of tools to store important information. It also makes it challenging to maintain company knowledge. ", "Frequent updates makes this app better by the month, the team cares and is quick to respond. The more formatting options your team has, the more burdensome the documentation experience becomes. ", "I was very impressed by Slab team's customer support. Some content deservedly belongs in a tool other than your wiki. It may sound like an ancient Zen Koan, but a wiki isn’t really a wiki until more than one person contributes to it. Instead of replacing these tools, we’ve found it more helpful to your team to integrate these with your knowledge base. The instructions were clear and allowed me to use the software with ease." To answer your early growth question specifically I don't think Slab did anything special. Slab is the only solution powerful enough for technical teams and approachable enough for everyone else. Search is powerful w/ integration into linked documents, Still a bit feature light, works best for content without a lot of visuals. We help teams unlock their full potential through shared learning and documentation. I like to think of Slab as Evernote meets Google Docs for teams. After my last company was acquired by Salesforce, a daunting task was integrating our product and technology into the mothership. Overall a great experience and quite easy to use. Thanks to representative and his team. That's a winner today in my book, and I'm very eager to see what else they add as it develops. Consider what information should live in your wiki, and what information should be connected to it. The all-in-one workspace - notes, tasks, wikis, & databases, Organize your team’s knowledge in a single place, Interactive knowledge bases and help-centers, Help desk software for a more human & helpful experience, Google's Evernote competitor. For example, your Brand team and Growth team could each have their own dedicated subtopic inside the Marketing topic. I'm Jason, the CEO of Slab, and along with my team, Awesome product Been using it for the past few months, love being able to quickly create docs, and share exports that look fresh with clients and my team . I used confluence and a few wiki solutions before, both in context of a tech team in a large investment banking institution, startups and community organizations. Slab is the only solution powerful enough for technical teams and approachable enough for everyone else. Tearing down information silos is an important step to ensure you remain competitive and agile in the long term. What is a good app for creating a product's docs/help desk? Please do this by DATE. Compare Confluence vs Slab head-to-head across pricing, user satisfaction, and features, using data from actual users.

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