My speeds have been significantly reduced and it seems like they have no answers. @Pacochihuahua77 @TechJahHD @TMobile Not working. So @ATT you are cheating your customers, forcing them to leave and move on to other company. Oh and you wont let ppl talk to CS or anyone who is real. Your website was hopelessly down and the wait for a human long. It has been at least 4 hours now, and apparently be extended another hours. We call and get no answer. © Ookla, LLC. #Frustrating. @Xfinity I need you fix it ASAP. @ATT having issues; on hold for >30min. I’ll learn to live with it. Yo @TMobile. @TMobileHelp Why? @Cg2toda9 I’m sorry!!! @Xfinity been without cable and internet since 9:30 am going into 11 pm without both - no update on website outside of an unplanned outage..provide something please! I understand that Zeta caused the issue and y'all are busy. @DetteTiger @PFabPT Kids lost two days of school. Anyone else’s @TMobile service been terrible in Nashville since the merge with Sprint? It has been at least 4 hours now, and apparently be extended another hours. #xfinity #internetdown #woodstock, @Xfinity @Cricket96162543 Omg when are you guys going to fix this outage!? @TMobile we just lost power in #Sacramento for an hour and I tried calling my mom and my phone stopped working.. so if there’s no power around my area does it mean my phone service stop working too? #NewOrleans #HurricaneZeta2020. It re-Directs, @Dasialovess @Manikandan_VM Esp when we’re all WFH, @peggyatlanta @MrMcMicrophone @comcast @Xfinity Is this outage permanent? @TMobileHelp NO PHONE And tablet keeps going in and out. The tower nearest me is still having issues. I have T-Mobile and Verizon. @Xfinity @comcast Day 3 of outage with no update = switch to @ATT gig speed. What gives? When you know your generator is functioning properly, you won't have to worry the next time you experience a power outage. @TMobile service is being really slow None of the phones were even dropped! @timclarke11 . @ComcastSouth Any idea as to when Xfinity Internet services might be restored in Marietta Georgia? @HereForTheFins I hate Comcast, had an internet outage the entire day ‍♀️, Wasn’t planning on streaming tomorrow since I’m sure everyone else will be, but since @Xfinity screwed up my plans and are probably twiddling their thumbs at this internet outage, I may head into the shop to stream Silent Hill 2 Born From A Wish tomorrow night instead. There is more to this and I don't want it public and I will assume once I share you won't either. Hell...I STILL got a Landline...You just Never know. It is isolated ot Tmobile and the 11 pro and I guess now the 12 pro. @BelulaStore Disappointing! Thanks @AjitPaiFCC. @cmtsoccermom @TMobile service is being really slow I guess just bad service. @MercedezUAZ2 Thanks! What gives?? Anybody else having issues with texting on tmobile devices? GA Power has an estimated time of repair on their outage map, xfinity should also do this for their clients. Will this information even help Comcast diagnose the issues on their end? I don't even want fast internet at this point, I just want my terrible comcast internet to not disconnect every hour for 10 minutes at a time. Can you please get out to my house and fix it?? @TMobile @TMobileHelp Why is my new phone not working and I followed the instructions? You don’t let me speak to anyone when I call, and give no updates or explanation but for severe weather. This is ridiculous! @TMobileHelp Thank you Charles. @wtfanonpencil Still problems. @tmobilehelp 3 days of mobile date barely working and now today it's not done shit since noon.... deadlines are a thing!!! You don’t need anyone working in your business who doesn’t care for your customers. #comcastoutage#nointernet. Yo @TMobile you hung up on my husband after being on hold for 90 minutes. I wonder if anyone else is having the same issue.. @TMobile @TMobileHelp. Yet I still received notification that my payment is due soon, @kidsunflwr #xfinityOutage, @Xfinity When will the Internet be back on I’ll pay $100 a month and I have no service what’s the ETA. Also, it’s 12 hours since I last reached out, and still no service. This is beyond unacceptable comcast. 48 hours and you can’t get my WiFi working? 3 days now with no end in sight, and no statement from xfinity. @TMobile phone not sending or receiving texts. @TMobileHelp Restarted my phone several times. #Project10Million, I have a unique issue where I want to merge my late husband’s # w/ my tablet. The response: “There’s an outage in your area. Hurricane Zeta wasn’t too bad.. At least I have power but no internet. No service for 48 hours and no idea when it will be back up and running. @TMobile JohnWard thank you but can you please private message me. @Xfinity I’ve had power for 36 hours now and still no internet or cable. Worst service. Representatives aren't knowledgeable and are either unwilling or unable to help. We can't get any live support nor updates. . Rcs messages going through just fine but regular text are not #tmobile #outage 2020-09-04T06:24:40+00:00 @KlassicMike @darwin_amanda @TMobile Mine has been having the same issue since I ran the update as well.. If you thought Comcast was bad, you should meet these jokers. The only thing I have a problem with is the agent that was supposed to email me the unlock code or whatever and didn't. When will service be restored? Our internet has been down for 3 days and the agents escalate the case and then disconnect my call. Hello @Xfinity it would be great to get status updates on this outage......from a human. Is there any restoration in sight? @TMobileHelp I notice you’re tweeting from Lithium Tech, which is an AI customer service platform. I thought you guys are supposed to be the best??? @Derek4Real86 Anything on your end? @teddynupe My phone literally has no service... @SecuritySensei_ @sunzapien1 I hope you are giving customer a significant credit for this. Said it could be tomorrow morning. @TMobileHelp Why? Thanks @AjitPaiFCC. @TMobileHelp The manager at the store has spoken to many customer service reps and given false hope, conflicting information and I have been told there is nothing they can do for me to get my down payment refunded for the iPhone 11 pro max I have returned since 8/24/2020. Help?? Lincoln, NE. 48 hours and you can’t get my WiFi working? @peggyatlanta Can someone bother to communicate with the at least 3000+ people affected? Would be great if you staffed your help line :(. @lauraax013 @TMobile we just lost power in #Sacramento for an hour and I tried calling my mom and my phone stopped working.. so if there’s no power around my area does it mean my phone service stop working too? The outage map gives no information. Trying to work for several campaigns but no internet. Hey @TMobile, so I’m trying to do the instacart free 2 months, and it’s not working for me. Guess I'll be calling @TMobileHelp instead. How long is this outage gonna be? Ridiculousness!!! @craigersla @TMobile My data is still touch and go and when it does work it's slow as hell. @comcastcares @Xfinity what are you all doing about internet being down since the storm on Thursday morning? I can't even work!. @odd_dimensions @Cyfi20 @Xfinity @comcast Talked to Comcast on the phone, they have no clue. People are converting and running , I closed four of mine and working on others. Not working for me. @SMTuchs The issue will be resolved 10/31/2020 12:35 PM (Mountain). @Xfinity @comcastcares You guys suck. @Xfinity @comcastcares Your reps tell me it should be fine. I’m then asked several automated security questions ‘in order to speak to an agent,’ xfinity then finally explains to me that they don’t work nights and I should call in the morning. @TMobile, @panesdulces We have had ongoing problems since we bought the S10+ when they came out. Especially during the covid shutdown. No US customer-service staff. I can't even work!. T-Mobile I'm not the only one with phone problems. This is day 3 of no internet or cable. @FrankMcG I use xfinity mobile. @Tweedledope Some in our town still have very spotty phone lines they connect through. @Xfinity I hope we are not getting charged for anything this month due to this outage! Thank you for the rapid response! (OnePlus 7t). There is NO info online, and we can’t get ahold of anyone who will actually tell us what’s going on. @11AliveNews And Comcast Xfinity Internet is still out with no word on when it will be restored in Marietta. @icsfblog @topnotchblog @TMobile Yes, problem is here in rural New Hampshire towns don't have broadband. It is isolated ot Tmobile and the 11 pro and I guess now the 12 pro. We have been without cable & internet since 10pm Thur in GA hours after the storm and electricity were repaired.

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